Questions.
If yours isn’t here, just ask. Nothing about your dog is going to surprise us.
- My dog will not sit still.
- Correct, and neither does any other dog. Sitting still is not a requirement and never has been. We shoot fast, we shoot a lot, and we work with whatever your dog is willing to give us that day.
- What if we get nothing usable?
- It has not happened yet. But if your dog genuinely will not cope, we stop, you pay nothing, and we’ll offer you a session somewhere quieter instead. No dog gets pushed through it for the sake of a photo.
- Is the flash safe for dogs?
- Yes. Studio flash is a single brief burst with no sound and no heat, and the overwhelming majority of dogs do not react at all. We always test one away from your dog first and watch their response. If they don’t like it, we switch to continuous light instead.
- Can I bring more than one dog?
- Please do. $25 for each dog after the first. We’ll photograph them together and separately so you can hang them as a set.
- Can I be in the photos?
- Yes, and you should. If you’d rather not be recognisable, the hands-only shot — your hands on their chest or head — is consistently the one people order biggest.
- My dog is reactive to other dogs.
- Book the first or last slot of the day — that’s when it’s quietest — and tell us when you get there. We’ll make sure there’s no queue of dogs beside you. This is common and completely fine.
- What about cats, rabbits, birds, horses?
- Cats and small animals are welcome at indoor venues if they travel well in a carrier — but honestly, most cats are happier photographed at home. Ask us about a home visit. Horses need a Full Pawtrait, not a pop-up.
- How soon do I get the photos?
- Your 6×4 prints are handed to you on the day. Your edited photos arrive within five days. A Proper Pawtrait or Full Pawtrait gallery stays open for two weeks.
- Do I have to buy prints?
- No. Your session fee covers what’s listed and there is no minimum spend.
- What happens if it rains?
- Indoor venues run regardless. Outdoor markets follow the market — if it’s cancelled, we’ll move your booking to the next date, or you can catch us another time. You don’t pay anything when you book, so there’s nothing to get back.